Privacy Policy

1. Introduction

Welcome to Sittly ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application located at sittly.io (the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information that you voluntarily provide to us when you register for the Service, including your name, email address, phone number, business name, and business address. We also collect information about the clients and pets you manage within the application. This data is stored securely and is used solely to provide the features of the Service to you.

We may automatically collect certain technical information when you use the Service, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used for analytics and to improve the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process subscription payments via Stripe
• Send transactional emails and booking reminders via Resend
• Improve, personalize, and expand the Service
• Communicate with you about updates, security alerts, and support
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating the Service, including payment processors (Stripe) and email delivery services (Resend), under strict confidentiality agreements. We may also disclose your information if required by law or to protect the rights and safety of our users.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will respond to deletion requests within 30 days.

6. Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure database storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data; object to or restrict processing of your data; and data portability. To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: